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Home /FAQ /Are discontinued models still eligible for repair or spare parts?

Are discontinued models still eligible for repair or spare parts?

June 16, 2026

Yes. We maintain a certain amount of spare parts inventory for discontinued models to ensure long-term system maintainability.

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01How much energy can be saved by using your solution?02Can your products be used for old building renovation projects?03Is this product suitable for hospital projects?04How can I get technical support? What is the response time?05What is the product warranty period?
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1647081460508966CW Dry Contact BlockIntelligent BuildingCW Series Intelligent Switch Acquisition Module The CW series modules are designed for all types of switch sensors and can be connected to infrared motion detection, curtain detection, infrared counters, door magnets, window magnets, smoke sensors, gas alarms and general switch panels. Three models are available: 5-channel (CW.DI05), 16-channel (CW.DI16), and 16-input + 16-output (CW.1616G) to meet the needs of different sized applications. The modules are independently powered with an operating voltage of 12 V and power consumption of only 180 mA. They are suitable for wide temperature environments from -10°C to 50°C. They support Bacnet/Pyxos fieldbus protocols for seamless integration into building automation and intelligent security systems, and the COM ports have an adjustable transmission speed (1200~115200 bps) to ensure stable and reliable data transmission. Suitable for smart home, industrial automation, security monitoring and other scenarios, providing flexible and efficient solutions for switching and control signals.1647081292477543Carbon monoxide emitters for indoor useSmart SensorsCW-807 CO Transmitter Basic Settings Sensing principle: Electrochemical sensor, accuracy ± (3~5) ppm ± (3%~5%). Response speed: <10s, support 4-20mA / 0-5V / 0-10V / RS485 output. Connection security: carbon dioxide exceeds the standard, automatically start the fresh air system operation. Applicable scenes: garage/building/station and other indoor scenes. Stability: Imported sensor chip, long-term reliable.1647081451874308CW Relay ModulesIntelligent BuildingBasic Parameters of Intelligent Relay Modules Functions: supports start and stop of lamps, light switches, blinds control, and delayed start of multiple circuits (to avoid network interference). Intelligent interconnection: Through Pyxos bus interface, it can be connected with intelligent control system; module failure will not affect the bus connection. Maintenance concept: Plug and Play, “guaranteed” maintenance support. Parameters Power consumption: 180 mA @ 12V Operating temperature: -10℃~50 Relay load: 250VAC/16A ( optional model 20A) COM port baud rate: 1200~115200 bps Model Selection 4 way: CW.RY040416 (16A), CW.RY040420-A (20A) 8-way: CW.RY080816 (16A), CW.RY080820-A (20A) All support manual operation and current sensing (optional)1647081378231111Water pipe temperature transmitterSmart SensorsCW-702 Basic Settings for Water Pipe Temperature Transmitter Application: Air conditioning water system/chiller temperature measurement/treated water for various environments. Accuracy : ±0.3℃/±0.5℃/±1℃ (Response 2-5 minutes). Output: 4-20mA/0-10V/RS485 (connection distance 1200 meters). Protection grade : IP grade, working temperature -20~80℃ (anti-condensation design). Installation: Multi-probe length optional, need to support the fuselage protection.
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Latest FAQs
How much energy can be saved by using your solution?
Can your products be used for old building renovation projects?
Is this product suitable for hospital projects?
How can I get technical support? What is the response time?
What is the product warranty period?