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Home /FAQ /Do you support exports and international shipping?

Do you support exports and international shipping?

June 16, 2026

Yes. We have long shipped via DHL, FedEx, UPS, and ocean freight, and can assist with all types of import and export documentation.

FAQ
01How much energy can be saved by using your solution?02Can your products be used for old building renovation projects?03Is this product suitable for hospital projects?04Are discontinued models still eligible for repair or spare parts?05How can I get technical support? What is the response time?
All Products
1647081460508966CW Dry Contact BlockIntelligent BuildingCW Series Intelligent Switch Acquisition Module The CW series modules are designed for all types of switch sensors and can be connected to infrared motion detection, curtain detection, infrared counters, door magnets, window magnets, smoke sensors, gas alarms and general switch panels. Three models are available: 5-channel (CW.DI05), 16-channel (CW.DI16), and 16-input + 16-output (CW.1616G) to meet the needs of different sized applications. The modules are independently powered with an operating voltage of 12 V and power consumption of only 180 mA. They are suitable for wide temperature environments from -10°C to 50°C. They support Bacnet/Pyxos fieldbus protocols for seamless integration into building automation and intelligent security systems, and the COM ports have an adjustable transmission speed (1200~115200 bps) to ensure stable and reliable data transmission. Suitable for smart home, industrial automation, security monitoring and other scenarios, providing flexible and efficient solutions for switching and control signals.1647081451874308CW Relay ModulesIntelligent BuildingBasic Parameters of Intelligent Relay Modules Functions: supports start and stop of lamps, light switches, blinds control, and delayed start of multiple circuits (to avoid network interference). Intelligent interconnection: Through Pyxos bus interface, it can be connected with intelligent control system; module failure will not affect the bus connection. Maintenance concept: Plug and Play, “guaranteed” maintenance support. Parameters Power consumption: 180 mA @ 12V Operating temperature: -10℃~50 Relay load: 250VAC/16A ( optional model 20A) COM port baud rate: 1200~115200 bps Model Selection 4 way: CW.RY040416 (16A), CW.RY040420-A (20A) 8-way: CW.RY080816 (16A), CW.RY080820-A (20A) All support manual operation and current sensing (optional)1647081292477543Carbon monoxide emitters for indoor useSmart SensorsCW-807 CO Transmitter Basic Settings Sensing principle: Electrochemical sensor, accuracy ± (3~5) ppm ± (3%~5%). Response speed: <10s, support 4-20mA / 0-5V / 0-10V / RS485 output. Connection security: carbon dioxide exceeds the standard, automatically start the fresh air system operation. Applicable scenes: garage/building/station and other indoor scenes. Stability: Imported sensor chip, long-term reliable.图片1CW-PM-R6-100Mbps 4+2-Port PoE SwitchNetwork Infrastructure100Mbps 4+2-Port PoE Switch Port Configuration : 4 PoE Ethernet ports (≤30W per port) + 2 100Mbps fiber ports (supports 20km single-mode / 550m multi-mode) Power Delivery Capability : Total PoE power output of 65W; supports IEEE 802.3af/at standards; capable of simultaneously powering multiple devices ​ ​Transmission Performance​ ​: Ethernet ports support long-distance transmission up to 250 meters (Cat5e/Cat6 cables) Backplane bandwidth: 1.6 Gbps; supports port-based VLAN isolation Industrial Design: Operating temperature: -10°C to 55°C; IP30 dust protection; metal housing for heat dissipation External power supply (AC 100–240 V), total power consumption ≤65 W, standby <5 W Safety and Warranty : Overcurrent/short-circuit/overheat protection; CE/FCC/RoHS certified; 2-year warranty
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Latest FAQs
How much energy can be saved by using your solution?
Can your products be used for old building renovation projects?
Is this product suitable for hospital projects?
Are discontinued models still eligible for repair or spare parts?
How can I get technical support? What is the response time?